I like to watch this video every now and again to remind me the importance of having a strategy versus being tactical.
At the beginning, Scrat has a great strategy — to collect as many nuts as he can and to store them in an open log.
As Scrat puts his head down and focuses on the tactics of implementing his strategy, he forgets that his log can only hold a finite amount of nuts. Scrat forgets that there is a hole at the bottom of the log. A challenge that ultimately leads to losing his entire stash of nuts.
Even as Scrat is plumetting to his death, he begins collecting nuts again and refocuses on trying to get as many as he possibly can corral.
There are so many lessons from this video that I can relate back to healthcare.
- Healthcare loves to chase the new shiny object
- Many times we set it and forget it (strategy)…we forget to generate feedback, close the loop, iterate, and update our strategy based on market dynamics (we believe strategy is static versus dynamic)
- At times we become so focused on the execution (tactics) that we forget to observe the things going on around us
- We are so busy running around trying to catch a nut, or in our case, checking a box, documenting a visit, or reprocessing paperwork for authorizations (to name a few things) that we forget to focus on the person in front of us
- We forget that technology is supposed to enable our ability to be more effective, not make us more inefficient
- We forget to check our blindspot…we tend to focus on copying best practices from other healthcare systems versus understanding the takeaways and adjusting for our own communities
I believe that we can learn from our surroundings.
We just need to take the time to listen, understand, and observe.
Success is not measured in the number of boxes we check, or how many nuts we collect.
Success is measured in the number of lives we touch.
We can only care for one patient at a time in healthcare.
Success is measured at the N of 1.
As always feel free to email me at firstname.lastname@example.org or follow me on Twitter and Instagram as @cancergeek