You read the headline correctly.
Healthcare is full of lizards.
Not the cold blooded amphibian type that slither and scamper around the ground. I am talking about the 2 legged, warm blooded type of lizards, the humans working in the hospitals.
Bare with me for a moment.
All of us have a lizard brain. It is that evolutionary portion of the brain called the amygdala. The amygdala is responsible for the flight or fight response. The portion of the brain that focuses on eating, reproduction, and safety.
Over the past few weeks as I was traveling and talking to hospital executives, I heard a lot of discussion on how people are waiting, or needing more data, or cannot do something.
At one point I asked a Hospital CEO the following question,
“Do you want to be like everyone else, paid the same, and part of the middle or do you want to be a market leader, get preferential status, and a premium revenue stream?”
Of course the response was they want the latter of the two options.
Yet the lizard brain is preventing them, their team, and the rest of the organization to move forward due to fear. The fear of not having all the information, the fear of maybe being wrong, and the fear of doing the work and not getting the reward. The fear of doing the work, being on the hook, and stepping up to take responsibility.
The preference is to let someone else do the work.
To ride the wave, be happy with being in the middle, getting a guarantee, and feeling good about getting something rather than nothing.
Steven Pressfield (author of War of Art) calls it the “resistance.” The critic that talks in our ear and tells us to stop. To stop short before doing something extraordinary, and just be satisfied with being extra ordinary.
Healthcare is full of lizards. Healthcare is full of mediocrity.
Remember it is a choice.
A choice at the N of 1.
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