No. 025: Patients Cross Multiple Fucking Hospitals

025 Multiple Hospitals

Hospitals. Clinics. Healthcare systems. Hospital enterprises.

Every single one of the above believe that they “own” the patient. They believe that is we control the medical record number, collect the data and information, that they can control the patient, and therefore the dollars spent by each patient.

The problem with that line of thinking is that patients are not necessarily loyal to just one healthcare system.

Due to a number of different factors and variables, patients seek care based on ease of use, word of mouth, location, services, and the path of least resistance. (generalizations but applicable in many cases globally)

So as the medical industrial complex continues to invest in facilities, their processes, and strategies to acquire and “own” more of the population and the patients within that geography, they need to remember the following….

No. 025: Patients cross multiple fucking hospitals.

Care happens at the N of 1.

As always you can feel free to email me at cancergeek@gmail.com or follow me on Twitter @cancergeek

~Cancergeek

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