Healthcare’s Walking Dead

digital disruption

As I saw the above chart this week it made me laugh.

In the open. Hard. In a sinister manner.

There is a 25 point difference between the Media (top of list) and Healthcare Industry (near the bottom).

There is a 10 point difference between the Retail/Technology and the Healthcare Industry.

Even the Insurance Industry has a 6 point lead in seeing digital disruption over Healthcare.

At the very bottom of the chart you see the Industrial Complex. The poster child of our post industrial revolution where they sucked out as much cost as possible, maximized productivity, mass produced widgets, and scaled mediocrity. They still do not see the future, but maybe that’s because the majority of their work is now done by robots?

Close to the Industrial Complex, near the very bottom, only separated by 8 points is Healthcare. It doesn’t surprise me at all.

Many of the executives in the Healthcare Industrial Complex of the US focus on the same things as their brethren in the Industrial Complex: cost out, productivity, mass production, and scaling mediocrity.

I like to call this group the #WalkingDead

The #WalkingDead are on a race to the bottom. The problem is that someone may just win. When they reach the bottom, they will be dead–obsolete, replaced, out of business.


I am thankful that we have a growing tribe of folks that are armed with clear thinking, open hearts, and #pinksocks.

A different breed of healthcare leaders.

Leaders that are willing to stop and listen to patients, embrace technology, and that look for disruption that leads to the right diagnosis, at the right time, for the right person, and allows the end user to choose the channel(s).

Leaders that see the digital divide and are running towards it, not away from it.

Those are the leaders that will not only survive, but thrive and ultimately win.

Ask yourself, do you perform and act like part of the #WalkingDead or are you a sock carrying member of #pinksocks #myidealptexp or another disruptive tribe?

As always, you can feel free to contact me at: CANCERGEEK@GMAIL.COM or follow me on twitter @cancergeek


One response to “Healthcare’s Walking Dead

  1. This survey doesn’t surprise me in the least. Like most surveys, one needs to look past the outliers, look into the numbers and consider the perspective and agenda of the interpreter.

    No argument from me: I totally agree that healthcare needs disruption. More disruption please: for healthcare and ALL INDUSTRIES! The technology explosion and information boom of the last 20 years has put us in a good position to improve our lives via disruption.

    But there’s nothing particularly revealing or insightful about this survey. Simple fact is that it does not reveal anything special about healthcare. Healthcare is not any more of an ‘outlier’ than Technology, Consumer Products or any of the other industries listed next to healthcare in this survey. In my opinion, the 25 point spread that Andy calls out to support his argument is just not accurate. Toss out “Media” and there’s only a 7 point spread – at worst – among the ‘leaders’ and healthcare. Does anyone reading this thing that 7 points extraordinary? If so, help me understand.

    I think we can all agree that Media, Telecom and Financial Services were disrupted a decade ago. These three industries have been adjusting to that disruption and are continuing to adjust. So that leaves a 10 point spread between the ‘next leaders’ – Retail and Technology (57) – and Healthcare (47).

    So why isolate healthcare?

    Also, seriously, what do “#pinksocks” have to do with any of this? They seem like a Red Herring to me.

    Steve S – @ShimCode

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