Recently I had the privilege to speak with a group of physicians and care providers. The group comprised of primary care, pathologists, radiologists, internal medicine, and several nurse specialists, and their support staff.
I had the chance to connect and listen to all of them during our time together.
There was a statement made by a radiologist and then supported by a pathologist and several of the other physicians,
“The way we practice medicine is not conducive to allow me to speak to patients. If I stop to talk to a patient it will inhibit me from meeting my production metrics that the administration has set for my performance.”
I stood up and immediately stopped the conversation.
I then asked, by a show of hands, how many other members of the care team felt that way.
Almost 70% of the people in the meeting felt similar based on show of hands.
I then asked the same physician why he wanted to be a doctor?
I called on a nurse and asked her why she went to nursing school?
I asked several others why they went into healthcare?
The answers varied from parents being a healthcare practitioner to wanting to be able to make a difference in the lives of other people. All great answers.
Which brought me to the following words to share with the group:
You chose a profession that is difficult to complete. A ‘calling’ that is about making a difference in the lives of people, of patients. Then why choose to do work to meet a production metric? A manufacturing metric.
Why choose to do work that doesn’t matter?
Instead, choose to do work that matters, one patient at a time?
Agree that we live in a world that is constantly measuring our work, however, we have the power to choose what work we do, when we do it, and how we do it.
I choose to spend my time doing work that matters, one patient at a time.
Remember why you’re in healthcare.
Choose work that matters.
As always, you can feel free to contact me at: CANCERGEEK@GMAIL.COM or follow me on twitter @cancergeek